Week ending 2nd December we had 25 missed appointments amounting to 4 hours and 10 minutes of wasted consulting time. This is not only wasted consulting time, but has a considerable financial impact on the NHS. These are appointments where patients have not turned up and with no prior notification.
We would request that if you cannot attend an appointment you telephone the surgery as soon as possible to advise us, so that we can offer the appointment to another patient.
Please remember one day it could be you wanting an appointment.
Your co-operation in this matter is greatly appreciated.